Terms and conditions
About Us
Westlands Poultry
Leicester, United Kingdom
(102 Freemens Common Rd, Leicester LE2 7SQ, United Kingdom)
Use of Website
This website is intended for customers located in the United Kingdom. You agree to use the website for lawful purposes only and not to disrupt website functionality or misuse any provided content or materials.
Product Information
We specialise in British hand-cut poultry and related food products. Product details, availability, and pricing may change without notice. Images are for illustrative purposes only.
Orders & Payments
Orders are subject to acceptance and availability. We reserve the right to refuse any order. Full payment must be received before goods are released or delivered unless prior trade terms have been agreed.
Delivery
Delivery times and charges vary based on order type, size, and location. We aim to provide fresh and timely delivery; however, delays may occasionally occur beyond our control.
Fresh & Frozen Products
Due to the nature of perishable goods, product quality must be checked upon receipt. Any concerns must be reported immediately to our team.
Returns & Refunds
For food safety reasons, we do not accept returns of fresh or frozen products. Refunds or replacements may be issued if products are proven to be damaged or incorrect upon delivery.
Allergens & Food Safety
Customers are responsible for checking product labels and specifications regarding allergens and handling instructions.
Intellectual Property
All website content, including wording, branding, and imagery, remains the property of Westlands Poultry and must not be reused without permission.
Limitation of Liability
We are not liable for any indirect, consequential, or incidental damages arising from use of our products or website.
Changes to These Terms
We may update these Terms periodically. Continued use of the website constitutes acceptance of the latest version.
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